Combine noul, choice, and score

Description

Liquid’s combined usage example: classify, route, and prioritize one ticket in a single call.

import os
from typesafe_sdk import Choice, Noul, Score, TypeSafeClient

client = TypeSafeClient(
    api_key=os.environ["LIQUID_API_KEY"],
    base_url="https://api.liquid.ai",
)

result = client.system_one(
    model="d1-ultra",
    state={
    "message": "The checkout page crashes with a white screen whenever I try to apply a promo code. I've tried three different browsers. This is blocking a $4,200 order for our team and we need to place it before our procurement window closes on Friday.",
    "account": {
        "plan": "enterprise",
        "arr": 52000,
        "customer_since": "2022-03-15"
    }
},
    questions={
        "is_bug": Noul(
            instructions="Is the customer reporting a software bug (as opposed to a usage question, feature request, or account issue)?",
        ),
        "team": Choice(
            instructions="Which team should handle this ticket?",
            criteria={
            "billing": "Billing, invoicing, charges, and payment method issues",
            "engineering": "Software bugs, crashes, and technical malfunctions",
            "frontend": "UI/UX issues, display problems, and browser-specific bugs",
            "account": "Account setup, permissions, plan changes, and access issues"
        },
        ),
        "urgency": Score(
            instructions="How urgent is this ticket? Consider business impact, time sensitivity, and customer tier.",
            criteria=[
            "Low: no immediate impact, standard queue",
            "Medium: some business impact, handle within 24 hours",
            "High: significant business impact or time-sensitive, handle within 4 hours"
        ],
        )
    },
)

Sample state

{
  "message": "The checkout page crashes with a white screen whenever I try to apply a promo code. I've tried three different browsers. This is blocking a $4,200 order for our team and we need to place it before our procurement window closes on Friday.",
  "account": {
    "plan": "enterprise",
    "arr": 52000,
    "customer_since": "2022-03-15"
  }
}