Route a shoe-store ticket

Description

TypeSafe’s Choice example: which department should handle a wrong-size order.

from typesafe_sdk import Choice, Noul, Score, TypeSafeClient

with TypeSafeClient(model="jev-latest") as client:
    result = client.system_one(
        state="My running shoes arrived in the wrong size. Can I swap them for a size 10?",
        questions={
            "department": Choice(
                instructions="Which team should handle this?",
                criteria={
                "returns": "Exchanges, wrong or damaged items",
                "shipping": "Delivery status, delays, lost packages",
                "billing": "Charges, invoices, payment problems"
            },
            )
        },
    )

Sample state

My running shoes arrived in the wrong size. Can I swap them for a size 10?